Weckerly’s Ice Cream

MARKETING & UX STRATEGY

At Weckerly’s Ice Cream, I lead marketing and digital strategy across all customer touchpoints. I build structured marketing systems, design accessible digital experiences, and craft content that strengthens the connection between the brand and its community.

As the first and only person in this role, I combine creativity, strategy, and execution to ensure consistent messaging and seamless experiences across web, social media, and in-store channels.

In this position, my scope of work includes brand and marketing strategy, social media and content creation, digital strategy and website UX, customer engagement, and operations and analytics.


Context

  • Weckerly’s Ice Cream, a small-batch, handmade ice cream company in Philadelphia, had recently expanded under new ownership with the opening of a second location. As the brand grew, its digital presence, marketing systems, and operational workflows needed to scale to support both locations while keeping the craft-focused identity intact.

  • Marketing was handled ad hoc, the website lacked accessibility, and internal workflows were inconsistent. There was no structured way to measure performance or ensure brand consistency across platforms.

    • Create a cohesive digital experience

    • Improve accessibility and navigation on the website

    • Build a repeatable marketing and analytics system

    • Unify brand visuals and messaging across all touchpoints

  • Solo role collaborating with the owner and in-store staff.


Projects

My approach focused on designing systems that integrate UX, brand identity, and marketing workflows. Each of the following projects addresses a specific aspect of the brand’s digital and operational ecosystem.

Reflection

My work at Weckerly's demonstrates how thoughtful systems design can transform a growing business. By integrating UX, brand strategy, and marketing operations, I created scalable frameworks that serve both immediate needs and long-term growth.

Working as the sole person in this role taught me to balance strategic thinking with hands-on execution: moving fluidly between designing accessible interfaces, building analytics dashboards, refreshing brand identity, and optimizing content performance. Each system was built to be repeatable, measurable, and human-centered.

The result is a cohesive digital ecosystem where every touchpoint (from the website to social media to catering orders) reflects Weckerly's craft-focused values while supporting the operational needs of a multi-location business. This experience reinforced my belief that the best design happens at the intersection of user needs, business goals, and creative expression.